Security Dispatcher Job at Hebrew SeniorLife, Dedham, MA

NFZCN0xWU1YrcDNUb1V6Y2l5V2ZuY1JuL1E9PQ==
  • Hebrew SeniorLife
  • Dedham, MA

Job Description

Job Description

Job Description:

Position Summary:

The Security Dispatcher plays a critical role in supporting the safety and well-being of residents, visitors, and staff at NewBridge on the Charles. This position is based in the Security Operations Center and focuses on radio and phone communications, real-time incident coordination, and monitoring safety systems (CCTV, alarms, access control).

This is a non-patrol, seated role well-suited for individuals with strong communication skills, situational awareness, and comfort working in a fast-paced dispatch environment.

We are currently seeking per diem candidates who are available to work a minimum of two 8-hour shift on Friday and Saturday evenings, 2:30pm to 11pm.

Key Responsibilities:

  • Dispatch Security Officers and appropriate staff in response to calls, alarms, and routine service needs
  • Serve as the point of contact for emergency responders until their arrival on campus
  • Monitor security systems including CCTV, intrusion alarms, access control, and emergency response devices
  • Ensure resident check-ins are logged in accordance with policy and procedures
  • Track transportation movements and coordinate with drivers to ensure timely and safe service
  • Support front desk staff and internal departments by communicating and escalating urgent requests appropriately
  • Maintain clear and professional records of calls and incidents
  • Support coverage and security for scheduled events by ensuring accurate calendar review and team coordination
  • Perform other dispatch or administrative duties as assigned by the Director of Security or supervisor on duty

Qualifications:

  • Strong verbal communication, situational judgment, and multi-tasking ability
  • Calm and composed demeanor under pressure
  • Strong typing and data entry skills; must be proficient in Microsoft Office and dispatch software
  • Familiarity with radio dispatch, emergency procedures, and access control systems a plus
  • Customer service experience in healthcare, residential, or hospitality settings preferred
  • Valid driver's license preferred but not required
  • Must be reliable, punctual, and willing to accept weekend per diem shifts as needed
  • BLS, EMT, or First Responder certification preferred (or willingness to obtain)
  • High school diploma or equivalent required

Physical Requirements:

  • Must be able to sit for extended periods in a control room setting
  • Must be able to communicate clearly over phone and radio
  • No routine walking patrols require
  • Please refer to Occupational Health documentation for further physical requirements.

Remote Type

Salary Range:

$40,104.00 - $56,145.00

Job Tags

Daily paid, Work at office, Shift work, Weekend work, Afternoon shift,

Similar Jobs

Babki

Game Tester Gig Job at Babki

 ...Become a Professional Game Tester We're looking for passionate gamers to join our elite team of mobile game testers. Get paid to play and test the latest games before they launch. $500+ Avg Monthly Pay 5-10 Hours/Week 100% Remote Position Requirements:... 

Sony Pictures Entertainment, Inc

VP of Product, New Media Streaming & Ad Tech (Culver City) Job at Sony Pictures Entertainment, Inc

A leading entertainment company is seeking a Vice President of Product to enhance their digital video products and drive revenue growth. This role requires extensive experience in product management, particularly in digital video services, and collaboration across various...

The Y of Central Maryland

Early Head Start Teacher - Anne Arundel County Job at The Y of Central Maryland

Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, theyve made about how they choose to live their lives. The happiest and most fulfilled Y associates are ...

BORN X RAISED

Apparel Junior Graphic Designer Job at BORN X RAISED

 ...Job Description CORE RESPONSIBILITIES GRAPHICS - Support the art team with creation/finalizing of designs per season - Size out and place artwork in order to hand off to production - Coordinate a handover between art dept. and production with proper... 

FocusGroupPanel

Work At Home Data Entry Remote Administrative Assistant Job at FocusGroupPanel

 ...We appreciate you checking us out! Work At Home Data Entry Research Panelist Jobs - Part Time, Full Time This work?from?home position...  ...opportunities in a variety of career fields. To secure a legitimate work from home data entry position, expertise in that field isn...