Remote Call Center Representative Job at TechOp Solutions International, Knoxville, TN

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  • TechOp Solutions International
  • Knoxville, TN

Job Description

Customer Service Representative

TechOp Solutions is seeking Customer Service Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment. These individuals will play a critical role supporting our client's operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance.

Recruiter Note: Remote position, but candidate must reside within Tucson, AZ or nearby cities.

Duties:

  1. Answer and track incoming calls
  2. Prepare and submit accurate, detailed reports in government systems
  3. Accurately record all details in accordance with procedures
  4. Conduct database and open-source research
  5. Route and escalate calls appropriately
  6. Other duties, as assigned

Job Tags

Remote work,

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