Remote Call Center Representative Job at DK Consulting, Nitro, WV

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  • DK Consulting
  • Nitro, WV

Job Description

This is a remote position.

Job Description:

DK Consulting, LLC is seeking enthusiastic and empathetic individuals to join our remote call center team. This is an excellent opportunity to work from the comfort of your home while delivering exceptional customer service and unlocking pathways for career advancement.

Responsibilities:

● Provide enthusiastic and empathetic customer service to our clients.

● Handle inbound and/or outbound calls professionally and efficiently.

● Meet or exceed performance metrics to achieve growth and development opportunities.



Requirements

Requirements:

● High school diploma or equivalent.

● Minimum 6 months of virtual call center experience or 1 year in a brick-and-mortar setting. Previous, non-call center, customer service experience will be considered.

● Ability to pass a background check.

● Excellent verbal communication skills and active listening abilities.

● Reliable internet connection and a quiet, distraction-free workspace.

● Basic proficiency in computer skills (e.g., navigating systems and applications).

● Flexibility to work evenings and weekends (you set your own schedule).

● A Windows 11 computer (Mac OS and Chromebooks are not supported).



Benefits

Benefits:

● Work conveniently from your home environment.

● Competitive pay ranging from $12–$15/hour, depending on the client you select.

● Clear pathways for career growth based on your performance and dedication.

● Join a supportive and positive team environment.

Why Join DK Consulting, LLC? At DK Consulting, LLC, we are committed to fostering growth, valuing individuality, and creating meaningful customer experiences. If you thrive in a remote work environment, excel in customer service, and are looking for opportunities to grow your career, this role is for you!

Please submit your resume to: recruiting@dk-consulting.services



Job Tags

Full time, Work from home, Afternoon shift,

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