Job Description

Join the Team at Forte 95 – Be the First Face of Our New Luxury Community

Location: Hackensack, NJ

On-site | Monday–Friday (flexible weekends) 9:00 AM – 6:00 PM

Full-time | Competitive Salary | Benefits Included

We’re seeking a poised, personable, and proactive Receptionist to become the welcoming face of Forte 95 , our brand-new, high-end residential development in Hackensack, New Jersey. As the first point of contact for residents, guests, and vendors, you'll set the tone for the building’s hospitality-driven environment.

About the Role

As Receptionist, you’ll play a vital role in daily operations—ensuring a seamless experience for residents, maintaining a polished front desk presence, and supporting building management with administrative needs. This is a unique opportunity to join from the ground up and help shape the building’s culture of excellence and comfort.

Key Responsibilities:

• Greet and assist all visitors, residents, and vendors with a courteous and professional demeanor
• Manage incoming calls, messages, and emails; route inquiries appropriately
• Maintain a clean, organized, and welcoming front desk and lobby area
• Coordinate package deliveries, vendor access, and guest sign-ins
• Assist the leasing team with scheduling and conducting apartment tours
• Provide support during open houses and leasing events
• Track walk-ins and tour traffic in CRM or building management software
• Distribute resident communications and handle service requests or questions
• Support administrative functions including filing, document prep, and resident data updates
• Serve as a liaison between residents and property management to ensure timely communication and issue resolution

Ideal Candidate:

• Previous experience in a front desk, receptionist, hospitality, or leasing support role
• Highly organized, punctual, and detail-oriented
• Strong communication and customer service skills
• Professional appearance and attitude—this role sets the tone for the entire building
• Comfortable using Microsoft Office, Google Workspace, and/or leasing software (AppFolio experience a plus)
• Energetic and self-motivated with a proactive approach to helping wherever needed

Compensation & Benefits:

• Competitive salary based on experience
• Comprehensive benefits including medical, dental, and paid time off
• On-site role in a newly constructed, high-end building
• Growth opportunities within the residential property management team

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