Required Skills & Experience
• Excellent customer service, and strong oral and written communication skills
•Strong organization skills, attention to detail, and ability to multi-task
Nice to Have Skills & Experience
• At least 2 years of experience processing loans, preferred
• Working knowledge of real estate documentation, underwriting policies, compliance, and procedures, preferred
Job Description
As a Loan Processor, you will work directly with our homebuying customers from our client. You will impact the lives of customers while working in an environment of respect, empowerment, and professional development. Your customer service expertise and financial background will allow you to help families purchase high quality homes in your community. You will act as a liaison between the borrower, sales team, and underwriting department to ensure a helpful and friendly home buying experience. This position is based on-site.
Primary Responsibilities
• Positively impact the customer experience, while maintaining frequent communication and providing exceptional customer service to homebuyers
• Maintain ongoing communication with staff throughout the entire loan process
• Manage multiple loan files, collect and record customer information, and ensure timely processing of mortgages
• Set up loan files, order all exhibits (i.e., VOE's, VOD's credit report, etc.), and follow up on submitted and pending loans.
• Coordinate closing paperwork, ensure accuracy and completeness of loan files prior to passing to the closing department
$55,000 to $62,000 per year annual salary.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role include: "Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law."
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