Job Description

Columbus Hospitality is seeking a dynamic, visionary General Manager to lead the Hyatt Place Columbus / OSU team and property into its next chapter. The ideal candidate will be a strategic business leader with a passion for excellence, a deep understanding of hospitality operations, and a proven ability to inspire high-performing teams.

The GM operates the property as a profitable enterprise, leading the staff as manager, coach, and trainer in the proper execution of Front Desk, Housekeeping, Laundry, Facility and Guest Service standards. The GM will lead the team to accomplish financial and operational results, communicating feedback, evaluating performance, and training the team in successful operation of the hotel and the Grandview Yard collective.

Key Responsibilities:

• Lead all aspects of hotel operations, ensuring excellence in guest satisfaction, team engagement, and financial performance.
• Drive revenue through strategic sales, marketing, and revenue management initiatives.
• Cultivate strong relationships within the local community and with key business partners.
• Oversee financial planning, budgeting, and cost control to ensure profitability.
• Champion a culture of service, innovation, and continuous improvement.
• Maintain Hyatt brand standards and promote the culture of Columbus Hospitality Management.

What Sets You Apart:

• Minimum 5 years of progressive hotel/resort leadership experience (Hyatt experience preferred).
• Proven success in revenue generation, guest satisfaction, and team development.
• Strong financial acumen and operational expertise.
• Exceptional communication, presentation, and interpersonal skills.
• Bachelor’s degree preferred; Certified Hotel Administrator (CHA) certification a plus.
• Proficiency in Microsoft 365 and hospitality systems.
• A visible, hands-on leader with a passion for hospitality and community engagement.

Why Join Us?

• Be part of a tenured, high-performing leadership team.
• Thrive in a vibrant, prime location for business and leisure travelers.
• Enjoy the support of a forward-thinking management company and a globally respected brand.

Physical & Travel Requirements:

• Ability to lift/pull up to 30 lbs., stand/walk for extended periods.
• Local and regional travel required; valid driver’s license necessary.

Ready to Lead a Legacy of Excellence?

Our compensation package includes PTO, Medical, Dental, Vision, Life insurance, Tuition Reimbursement, 401k with company match, dining and travel discounts.

The Hyatt Place Columbus / OSU is managed by Columbus Hospitality Management , a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE.

All applicants will be required to submit to a background check prior to employment.

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