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The Clinic Patient Coordinator position is designed to be a point of contact for patients both inside and outside the clinic setting. The Coordinator will accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register and book patient appointments under close supervision, support coordination of scheduling procedures, support clinic with maintaining and monitoring all surgery schedules to maximize block utilization. The Incumbent is responsible for the provision of routine patient access activity to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. The incumbent is responsible to further the mission of Enloe Medical Center. The Incumbent is responsible to consistently demonstrate the core values of Enloe Medical Center. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Centers Code of Conduct. Minimum education/training/experience: One year experience working in a medical office or clinic setting performing general clerical duties to include data entry, typing, customer relations, filing, coordination of coordinating surgeries OR six months experience as an Enloe Clinic Registration Rep II in the department in which you are applying. Desired experience includes surgical office experience, insurance verification experience, knowledge of obtaining insurance authorizations, and knowledge of current CPT procedure codes and ICD diagnosis coding. Skills required include ability to follow instructions, learn patient access workflow, work quickly and accurately in a fast-paced environment, good customer service and time management skills, proficiency with Microsoft Word, Excel, Outlook, and general office equipment. Must be able to fulfill the essential functions of the position. Enloe offers a comprehensive and competitive benefits program including medical, vision, RX and dental group insurance, retirement with employer match, paid time off (PTO), and an employee assistance program.
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