Job Description

WHO WE ARE:

The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning.

Job Summary:

The National MS Society leads the global MS movement, achieving more breakthroughs than the world has seen for any other neurological disease. Today, we've never been closer to a cure - the next chapter in our story could be the last chapter for MS. The Society needs a talented Prospect Research professional to contribute to the Society's innovative revenue growth strategies by driving the acquisition of promising prospects and their movement across fundraising portfolios Society-wide.

Reporting to the Assistant Vice President, Prospect Management and partnering with the Director of Prospect Research, the Assistant Director, Prospect Research serves a comprehensive prospect research program. Drawing upon their industry experience, the position will lead identification research by revealing prospect identifiable information (status, address, phone number, email, and base capacity) through proactive and reactive research across Development. The position also innovates systematic research practices through validation research, assisting the growth of Development pipelines, and the development of a comprehensive, automated pipeline system.

Main Responsibilities:

• Assist day-to-day operations of prospect research:

• Conduct proactive research sweeps to identify new prospects for major, corporate, and foundation giving

• Monitor and flag capacity or engagement changes in key prospects to enable timely portfolio moves

• Collaborate with Prospect Management on qualification, disqualification, and movement strategies

• Work alongside Prospect Management and Research team, front-line fundraisers, and Technology and Finance stakeholders to continuously optimize the program

• Support the creation of an automated pipeline system by contributing data logic, coding structures, and validation processes

• Contribute to annual metrics and analyze research program trends

• Prospecting:

• Identify and validate prospects discovered through database screenings and other targeted lists and resources to inform major gift pipeline development

• Assist current Corporate and Foundation prospecting initiatives in close partnership with key stakeholders

• Participate in wealth screening cycles and lead list review/cleanup in partnership with data operations

• Reactive research and data:

• Maintain research request system through Salesforce cases for identification information

• Implement new research techniques as they arise, striving to deliver a best-in-class prospect research program

• Advocate for prospect research functionality and data integrity solutions within CRM and work with Technology stakeholders to prioritize, design and implement, ensuring standards are continuously met

• Optimize research workflows using AI-driven tools, wealth screening models, and batch analysis techniques

• Partner with Technology to refine reports, dashboards, and API connections that support prospecting and validation

What We're Looking For:

• 2+ years of nonprofit experience

• 3-5 years of data management or prospect research experience

• Possess strong research and analytical skills, along with a commitment to producing detail-oriented, high-quality quality work

• Experience using screening platforms (iWave, Windfall, WealthEngine, LexisNexis) to support capacity scoring preferred

• Experience with Salesforce (preferred) or equivalent CRM database

• Strong computer skills: MS Office XP, Database/Reporting tools, Outlook, Microsoft Teams and Internet

• Comfortable synthesizing large quantities of information into concise, actionable insights

• Ability to balance speed and accuracy in a high-volume, deadline-driven environment

• Excellent time management skills and an ability to work in a deadline-driven, fast-paced environment

• Strong dedication to data integrity, ethics, appropriateness, and confidentiality

• Ability to evaluate the reliability of sources and determine when additional validation is needed

Preferred Qualifications:

• 1+ year of CRM training, Salesforce preferred

• Strong skills in relationship building and working across multiple departments preferred

• Action-oriented, collegial, collaborative, and accessible professional

• Strong interpersonal skills with ability to work on multiple projects simultaneously across teams while also working autonomously

• Strong listening and written and oral communication skills

• Awareness of industry standards, current trends, and best practices particularly in the areas of prospect research, prospect management, and data analytics.

• Strong alignment with the Society's values, mission, and ethical guidelines for prospect research

• Strong curiosity and natural investigative instincts with an ability to follow leads and uncover hidden data

Location Requirements:

• Remote - Flexible Location

• Work is primarily performed remotely, however, when possible and necessary, teams meet in person to conduct the business of the organization and build team relationships.

Compensation | Benefits:

The estimated hiring compensation range for this role is $65,000 - $70,000 . Final offers will be based on the candidate'sgeographic location, consider career experience and may vary from this range due to these and other factors.

You will have the opportunity for a highly competitive, comprehensive benefit package that the Society provides to employees. Your benefits include a considerable Paid Time Off Plan; Paid Holidays; 401k Retirement Savings Plan with Society match; Commuter Benefit Plan; Comprehensive Health & Welfare benefits including Medical, Dental, Vision, Flex Spending Accounts, Life Insurance, Disability Coverage, Spring Health Membership offering free therapy and professional coaching, as well as additional voluntary benefit offerings. Not to mention, you will join an incredible mission focused team of people!

We're committed to supporting the growth of every employee through a structured and transparent approach to career development . We use Talent Portraits to define clear expectations, development opportunities, and advancement paths - whether you're growing as a people leader or deepening your expertise as an individual contributor. Each role is thoughtfully placed within one of these pathways (Leadership or Partner) to help you understand how it fits into our broader organization and your potential career journey.

This position is classified as Professional - Knowledge Expert

The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS.

APPLICATION INSTRUCTIONS:

We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume , and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application!

Important : You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page.

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